Zad w Mouneh

Frequently Asked Questions

Everything you need to know about our ferments, delivery, and how to enjoy them.

What is the difference between vinegar pickling and brine fermenting?

Vinegar pickling uses added vinegar to quickly preserve vegetables. Brine fermenting relies on salt and time to let naturally occurring good bacteria develop — creating live, probiotic-rich food with deeper, tangier flavour. All our products are naturally brine-fermented, not vinegar-pickled.

How should I store the products?

Keep jars in a cool, dry place before opening. Once opened, refrigerate and always keep the product submerged in its brine or oil. Use a clean, dry spoon each time.

How long do they last?

Unopened jars are shelf-stable for several months. After opening, we recommend consuming within 30 days for the best flavour and texture.

Do you use preservatives or artificial additives?

No. We use simple, all-natural ingredients and time-honoured fermentation. No artificial preservatives, colourings, or shortcuts.

Are fermented foods healthy?

Yes. They are rich in probiotics — the live good bacteria that support digestion and gut health.

Why does fermented food taste sour?

During fermentation the natural good bacteria produce acids, and those acids give the tangy, sour taste.

Is it normal to see bubbles or changes in fermented products?

Yes — bubbles, a little fizz and slight changes are a natural sign that the fermentation is still alive and active.

Can children eat these products?

Yes, in moderate amounts and depending on how much they enjoy the taste.

How much is delivery?

AED 40 flat-rate delivery across the UAE. Remote areas outside city centres are priced depending on the location. Delivery is free on orders over AED 300.

How are the jars shipped?

Orders are sealed, cushioned, and packed in chilled packaging so every jar arrives fresh and in perfect condition.

Do you deliver outside the UAE?

Currently we only deliver within the UAE. We will announce international shipping if it becomes available.

How do I place an order?

Add products to your cart here, then click Checkout with Shopify to pay securely by card, Apple Pay or Google Pay. You can also message us on WhatsApp for personalised help.

Have a question, a special request, or just want to say hello? Reach us anytime.

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