Zad w Mouneh

Terms & Privacy

The simple rules that keep Zad w Mouneh and our customers on the same page.

Last updated: August 2026

Acceptance of terms

By browsing this site and placing an order, you agree to these terms. If anything here does not work for you, please contact us before ordering.

Orders & payments

Add products to your cart on this site, then complete payment securely through Shopify by card, Apple Pay or Google Pay. Prices are in AED and include VAT where applicable. We confirm every order by email or WhatsApp before dispatch.

Delivery

We deliver across the UAE. Standard delivery is AED 40. Delivery is free on orders over AED 300. Remote areas outside city centres are priced by location and confirmed before shipping.

Cancellations & refunds

Because our products are fresh and made in small batches, cancellations must be made before dispatch. If a jar arrives damaged or incorrect, contact us within 24 hours with a photo and we will make it right.

Product care

Keep jars in a cool, dry place before opening. Refrigerate after opening and always keep the product submerged in brine or oil. Use a clean, dry spoon each time.

Privacy

We only collect the information needed to fulfil your order — name, phone, email and delivery address. We do not sell or share your details with third parties for marketing. Payment details are handled securely by Shopify and never touch our servers.

Changes to these terms

We may update these terms from time to time. The latest version will always be posted on this page.

Contact us

Questions? Reach us on WhatsApp at +971 50 026 6601 or email Zadwmouneh@gmail.com.